TrustPay Analytics Dashboard
Welcome back, Nimal Perera. Here's your comprehensive operational overview.
Total Transaction Volume
Rs. 2.85M
+18.2%
This monthActive Customers
1,620
+5.5%
Verified accountsSuccess Rate
98.3%
+0.4%
Transaction successAvg Resolution Time
1.8h
-22%
Dispute handlingMonthly Revenue
Rs. 186K
+12.8%
Processing feesRisk Score
Low
-15%
Fraud detectionGrowth Rate
5.5%
+0.8%
Customer acquisitionSystem Uptime
99.9%
+0.1%
Platform availabilityTransaction Volume Trends
Daily transaction volume and success rates over the past week
Customer Growth Analytics
Customer acquisition and retention metrics over 6 months
Dispute Resolution Status
Current dispute handling breakdown and resolution rates
Resolved: 72%
In Progress: 18%
Escalated: 7%
Pending: 3%
Operational Efficiency
Performance metrics against targets across key operations
Key Performance Indicators
Real-time performance metrics with targets and efficiency scores
KYC Processing87%
Current: 156Target: 180
Transaction Processing96%
Current: 1920Target: 2000
Dispute Resolution89%
Current: 89Target: 100
Customer Onboarding79%
Current: 95Target: 120
Financial Performance
Revenue and profitability metrics
Monthly RevenueRs. 186K
Processing FeesRs. 14.2K
Average TransactionRs. 176.85
82% of monthly target achieved
Security & Compliance
Risk management and regulatory metrics
Fraud Detection Rate99.4%
False Positives1.8%
Compliance Score97%
Excellent security posture maintained
Customer Experience
Satisfaction and engagement metrics
Customer Satisfaction4.9/5
Response Time1.2h
Resolution Rate94%
Above industry benchmarks